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Frequently asked questions.

How it works

Once you place an order and complete the payment, we proceed with the delivery. You can choose from the following delivery options:

✅1: Our Pick-Up Station – You can collect your purchased items from our designated in-game location. We will provide you with the details after your order is confirmed.

✅2: Raft on Your Server – We deliver your order to a raft on your server. To complete the delivery, we will need your server number.

✅3: Delivery to Base – We bring the order directly to your base. For this option, we require your server number, coordinates of your storage box, and the pin code to access it.

Once the delivery is completed, you will receive a confirmation. If you have any questions or need assistance, feel free to contact us!